Zhongshuge, China

Zhongshuge, China

Zhongshuge bookstore defies the common perception that brick-and-mortar bookstores are in decline. Zhongshuge decided that visiting the bookstore should be an appealing experience for everyone, including those who aren’t avid book readers. Through the innovative use of mirrors, symmetry, and colors, the retailer has been able to turn the store into an art gallery. This…

Horst, Germany

Horst, Germany

Horst is a DIY store located in the city of Hamburg, which especially targets young urban consumers who want to renovate or embellish their apartments. The store size is 800 sqm and contains around 16,500 items, including decoration, electricity, and wood. This is significantly less than traditional DIY stores (about 50,000 products.) The reduced sales…

United Kingdom – Primark

United Kingdom – Primark

Key data Country: United Kingdom Retailer: Primark Format: Off line Spanning 161,000 sqf over five floors, with three cafes – including a Disney-themed one – and employing around 1,000 store associates, this is the largest Primark in the world. The store offers a mix of experiential retail, F&B, and services. Primark is keen to serve…

Carvana, U.S.A.

Carvana, U.S.A.

Carvana brought a new car buying experience to the states. The concept allows a leading e-commerce retailer for used cars to offer free, next-day delivery of any vehicle from its 7,300+ inventory. Carvana puts customers in complete control of their online car-buying experience through its seamless platform and advanced, proprietary technology. By visiting Carvana.com, customers…

Kroger, U.S.A.

Kroger, U.S.A.

Kroger rolled out the self-driving car program, where customers can order groceries online to be delivered to the home in a vehicle without a driver. The delivery service was conceived by the robotics company Nuro, founded by two former Google employees. Kroger and Nuro began working together last year for a trial run in Scottsdale,…